ILBA Hair Salon
Natural Hair Salon in Kigali
ABOUT ILBA HAIR SALON
As the leading natural hair salon in Kigali, our mission is to help you embrace and enhance your natural beauty. We’re here to guide you, offering expert techniques and premium natural hair products designed to support your hair’s health and growth.
We provide a range of services aimed at supporting your natural hair journey in Kigali.
Why Choose US for Natural Hair Care?
Each service begins with a consultation where our experienced stylists assess your hair type, discuss your hair care needs, and understand your styling goals.
Experienced Stylists
Our team has specialized expertise in natural hair care, ensuring the best techniques and treatments for every hair type.
Premium Products
We use high-quality, natural products that nourish and protect, supporting healthy hair growth and texture.
Support for All Ages
We offer tailored services for adults, kids, and men, providing hair care for the whole family
Shop our essentials
ILBA Shampoo
ILBA Oils
ILBA Conditioner
ILBA Conditioner
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EXCELLENT Based on 77 reviews Posted on ChinweTrustindex verifies that the original source of the review is Google. Ilba has truly fantastic products and very kind staff but has room to improve. A colleague recommended it to me, so I booked a reservation a week in advance and even called the morning of to confirm. I was asked to come in the afternoon due to umuganda, but when I arrived on time, I ended up waiting over 3 hours before being attended to. I was patient about it, but it did feel too long. When it came to my hair, I really appreciated the lovely products and how gentle they were while doing the twists, and the final result looked lovely. However, the detangling process was the main area of concern for me. I have 4C hair, and in my experience, it’s best handled by separating the hair in sections and finger-detangling first, then using a comb gently from the ends upward. Unfortunately, my hair was yanked straight through from the roots before shampooing, which was painful as I’m tender headed and caused unnecessary shedding. Throughout the wash and treatment process, my hair wasn’t sectioned or twisted, which made detangling more difficult than it needed to be in the end. After the final wash, I had to stop them and take my time to detangle my hair on my own because my scalp was hurting and being pulled out. My biggest suggestion would be to provide more training for staff on proper hair detangling techniques for kinkier hair textures and to reduce wait times for appointments. I also noticed that no heat protectant was being used on clients getting blow dries, which might be something to consider to avoid hair damage. I’d also recommend addressing cleanliness, as I did notice small roaches in the space, which was uncomfortable.Posted on Atif AltayibTrustindex verifies that the original source of the review is Google. Posted on IMPANO Irene LouangeTrustindex verifies that the original source of the review is Google. Very good service, I recommend especially for people with natural hair😇👍Posted on Cécile GakwayaTrustindex verifies that the original source of the review is Google. Excellent customer servicePosted on Shola GTrustindex verifies that the original source of the review is Google. I loved the service from the beginning to end, i had a wash and silk press. I liked how gentle they were with my hair, HOWEVER, i would highly recommend to upgrade the tools used for silk press… they make the process painful. Otherwise, it was generally great.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
BE AMONG OUR CLOSEST
We are friends that want to grow & appreciate our natural hair together. We believe we’ll inspire more if you join us.
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